Ok, after my previous post on GameStop’s “Bait and Switch” practice, I owe kudos do folks who do a great job. After all, good service these days is really hard to find sometimes.
This has actually happened many times. I often (yes, too often) stop in at a Starbucks for a quick coffee, especially when I’m waiting for my daughters dance or gym classes. The other night, I stopped in (Custer/Parker Plano, TX location) with my laptop looking forward to catching up on email, ordered a simple Coffee of the Day. They were currently brewing a pot and due to the immediate unavailability, they provided me that cup “on the house”. Wow! Without asking, they just refused to accept payment, even though I was in no rush and was happy to wait the short 5 min that it actually took.
My hats off to Starbucks for giving me an A++ experience.
Sigle's Sideline 
Leave a Reply